Your product pages have the answers—trapped in descriptions, specs, and policies. Dynamic FAQ sets them free. Live in 15 minutes.
Powering Dynamic FAQs for leading eCommerce brands
Stop maintaining outdated FAQ documents. Let AI answer questions from your actual product data.
Outdated by Launch Day
FAQ docs go stale the moment you update products
One-Size-Fits-None
Generic answers that don't match what shoppers actually ask
Hidden in Your Footer
Shoppers can't find answers when they need them
Support Ticket Generator
Every unanswered question becomes a $15 support interaction
68%
of shoppers abandon when questions go unanswered
Always Current
Learns from your catalog, policies, and reviews automatically
Contextually Relevant
Answers product-specific questions on the product page
Proactively Visible
Surfaces FAQs shoppers ask before they ask them
Ticket Deflector
Resolve questions instantly—before they hit your inbox
+23%
average conversion lift when shoppers get instant answers
Experience how our AI-powered FAQ transforms customer support. Toggle between the inline widget and fullscreen assistant to see both experiences.
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The first FAQ that tells you what to fix
Logs every question shoppers ask. Identifies gaps in your content. Shows you the questions your FAQ is missing—so you can fix your product pages, not just answer questions.
The only FAQ that knows your products
Answers from your actual product data—descriptions, reviews, policies. Not generic templates. Not hallucinated facts. Real answers from your real catalog.
FAQ that finds shoppers
Appears on product pages at the moment of decision. Surfaces relevant questions before shoppers ask. Not buried in your footer where nobody looks.
No developers needed. No complex setup.
One-click install from the Shopify App Store. We sync your products, descriptions, policies, and reviews—the answers already trapped in your catalog.
Choose colors, position, and tone. Your Dynamic FAQ adapts to your store's look and speaks in your voice.
Activate on product pages where shoppers decide. Start answering questions instantly—from your real catalog data.
Start free. Scale when you need more answers.
Perfect for testing Dynamic FAQ on your store. See shopper questions answered instantly.
No credit card required
200 FAQ RESPONSES
- 200 FAQ responses/month
- Unlimited product catalog sync
- AI-generated answers from your data
- On-brand widget styling
- Basic analytics
- Shopify integration
Full Dynamic FAQ capabilities plus AI shopping assistant for stores ready to scale.
14-day free trial included
2,500 RESPONSES
- Everything in Free
- 2,500 responses/month
- Advanced analytics (question gaps, conversion impact)
- AI Shopping Assistant widget
- Product comparisons & bundling
- Priority support
For high-volume stores and multi-brand portfolios with advanced integration needs.
14-day free trial included
7,500 RESPONSES
- Everything in Growth
- 7,500 responses/month
- API access
- Multiple storefronts
- Custom integrations
- Dedicated success manager
The real cost of building conversational commerce in-house
The MVP Trap
Initial estimates seem low ($30K-$50K for basic chatbot), but production-grade conversational commerce requires multi-intent understanding, context management, hallucination prevention, security, and ongoing AI optimization—pushing real costs to $800K-$1M Year 1.
Initial Investment
12-18 months, 5 engineers for production-grade system
$500K - $750K
Maintenance Costs
3 engineers for model updates, prompt optimization, infrastructure
$300K / year
Time to Market
From concept to production deployment
12-18 months
AI Risks
Build hallucination prevention, guardrails, security, compliance from scratch
High risk exposure
Opportunity Cost
Lost revenue during 12-18 month development delay
$150K - $300K
Year 1 Total Cost
$800K - $1M
Plus $350K+ annually
Initial Investment
Platform setup and customization included
$948 / year
Maintenance Costs
Automatic updates, model optimization, infrastructure included
$0 additional
Time to Market
From signup to live production deployment
2-4 weeks
AI Risks
Built-in hallucination prevention, guardrails, security, compliance monitoring
Enterprise-grade protection
Opportunity Cost
Start capturing +30% margin improvement immediately
Day 1 revenue impact
Year 1 Total Cost
$948
Same annually
Cost Savings vs Build
$799K - $999K
Year 1 savings (800-1000x difference)
Payback Period
< 1 day
Immediate margin boost offsets cost
Example: $10M annual revenue store
• Build: $900K cost + 15 month delay = $1.35M total impact loss
• Chatcast: $948 cost + immediate +30% margin (+$360K) = $359K net gain
ROI advantage: ~$1.7M over 18 months
Start with FAQs, scale to full conversational commerce
99.9% uptime SLA with infrastructure built for high-volume stores
GDPR compliant with SOC 2 practices and robust data encryption
Named success manager with priority response times
Everything you need to know about Dynamic FAQ